I work in a construction business warehouse! I take the iPhone calls for all the orders that come in for unusual things that they need on their tasks that they are either out of or flat out don’t have in stock at their construction sites.
I recently got a call for pvc coated tie wire coils that was needed for some big office building project a construction business was doing… Pvc coated tie wire coils is not something we have here at the warehome honestly often and I had to double check to see if we even had any pvc coated tie wire coils to sell them before I could confirm the order, but lo and behold as I thought, we did not have any pvc coated tie wire coils as they wanted, then they said how badly it was required for the building.
I did not believe what else to tell them other than we could order some of these pvc tie wire coils on special order for an additional cost if they had the time to wait for them to be ordered and arrive. They did not have the time so I advocated another construction business I knew of in the section that should have the pvc coated tie wire coils that they were desperately needing for their office building task that they had to do. I should not have done that, however I felt bad for them and wanted to help! I don’t believe why we don’t carry pvc coated tie wire coils here honestly often, then but it is something I should speak to management about!